Contact the Pacific Desk
We respond to editorial inquiries, accessibility reports, and partner correspondence within 1–2 business days. We cannot book tickets, hold reservations, or process refunds — those happen at the partner site.
99 Almaden Blvd, Suite 600
San Jose, CA 95113
United States
Editorial line · no booking transactions. Recorded outside hours.
Replies in 1–2 business days. For accessibility issues, prefix subject with "A11Y".
What we can help with
- Editorial corrections and fact-checks on our mailbag pieces.
- Carrier policy clarifications and route data tips.
- Accessibility issues with the site (we follow WCAG 2.1 AA).
- Partner inquiries from booking sites and carriers.
- Press, media, and trade-name disclosure questions.
What we cannot help with
- Bookings, cancellations, or refunds — contact the airline or partner directly.
- Lost baggage, delayed flights, or in-flight service complaints — those belong to your carrier.
- Frequent-flyer mileage credits or alliance reciprocity disputes.
- Visa, customs, USDA agricultural declaration, or immigration questions.
Hawaii Sky Mall operates as a California editorial trade name. We are not a registered LLC, not an airline, and not an Online Travel Agency. We do not process payments or hold reservations. All carrier names, logos and trademarks are property of their respective owners and used here for editorial reference only.
Talk to a real editor at the Hawaii Sky Mall desk.
San Jose, CA 95113
United States
Hawaii Sky Mall operates as an editorial trade name in California. We are not a registered LLC, not an airline, and not an OTA. All fares shown are research estimates — every booking completes at the partner or airline website you choose. We do not process payments, hold reservations, or issue PNRs. Hawaiian Airlines, United, Delta, Alaska and other carriers shown are independent third parties and are not affiliated with this site.